In a parallel present day, where the latest must-have gadget for any busy family is a 'Synth' (a highly realistic humanoid servant that's transforming the way we live). In hopes of reducing their workload, a suburban family purchases a new Synth only to discover that sharing life with a Synth has quite far-reaching consequences.
At the UK company Reynholm Industries, their corporate high-rise towers are full of beautiful happy people with one success story after another. Well, except for the employees that work in the basement - the IT department. While their colleagues work in fantastic surroundings, Jen, Roy and Moss must work below ground in the dark and horrible basement, struggling to make it into normal society.The IT Crowd is a playful and somewhat surreal look at what it's really like to be the underclass of every company - the IT Department.